Hospitality

Sinergia Hospitality Services cc has two divisions. Hospitality Services and Virtual Assistant (Administration) Services.

Guesthouses: Sinergia offers extensive assistance to guesthouses. In South Africa guesthouses operate on a very high standard and belong to a variety of professional associations. Guesthouses often have an emergency due to sickness etc and have to cancel or seize their operations during that time. We offer the solution as Emergency Locum Management and herewith are just a few other areas where we can assist your Guesthouse:

• Emergency locum management services
• Listing on appropriate marketing portals
• Web design, Graphic Design
• Refurbishment
• Daily administration
• Secretarial duties
• Procurement
• Standards
• Policies and procedures
• Streamlining your booking services

All of the above services except for the Emergency Locum Service can be rendered on-site or through electronic means.

Time Share

Share Block Company Administration

• Managing and maintenance of Share Registers
• Managing and maintenance of Share Transfer Register
• Issuing of Share Certificates
• Controlling of re-sales, insolvent estates and late estates

Marketing and Selling of unsold Inventory

• Re-sales
• Marketing ( this is contracted out to appropriate and competent parties)

Managing contractual sales cycle & maintaining integrity of cash flow

• Maintaining availability
• Reconciling sales with stock availability
• Online accessible contract administration system – ProTrack
• Contract archiving
• Funds distribution between developers and marketers – ProTrack

Operational Standards

• Maximise exchanges
• Enforcing RCI standards for maximum tradability
• Getting resorts to RID or Gold Crown status
• Client/Guest Liaison
• Guest comment administration
• Regular inspections to provide quality control, conditions of physical buildings and maintenance of services standards
• Standard Policies & Procedures

Levy administration and Collection Services

• Preparation for AGM
• Debit order services – incorporated as part of ProTrack services
• Instalment collections for developers
• Levy collection
• Funds distribution

All different aspects of Resort Services

• Managing of on-site operations

Refurbishments and Project Management

• Assist with and manage refurbishment projects

Virtual Assistant

Do you as a business owner get tired of always working and never do something about it?

Outsourcing parts of your business to a virtual assistant is the best kept secret of many successful entrepreneurs. They prevent burning out, gain more free time for themselves and their families and seem to be always on holiday.

You can work with a virtual assistant that is the perfect fit for you and your business.

By outsourcing to Sinergia, you will save at 8 – 14 hours a week. What will you do with all that extra time? Sinergia offer an essential service as a Virtual Assistant to the Hospitality and other sectors of companies in South Africa.

Virtual Administrative & Secretarial Services

• Dairy Management
• Travel arrangements
• Typing and compilation of documents, reports, manuals
• Small company management and administration
• Events management
• Graphic design
• Web-design
• Database Management